By accessing the website of Florent Tech Limited, accepting formal price quotations, issuing official Purchase Orders (LPO), or entering into service contracts with us, your organization ("Client") unconditionally agrees to be bound by these Terms of Service.
The individual executing orders on behalf of an institution warrants that they possess full corporate authority to commit their organization to these binding financial and technical obligations.
Florent Tech Limited provides enterprise solutions across six core engineering and procurement disciplines in Uganda:
Servers, enterprise laptops, workstations, managed Cisco/Ubiquiti switches, optical fiber, online smart UPS, and lab setups.
Genuine volume licensing for Microsoft 365, Windows Server CALs, Oracle/SQL databases, and Sophos/Kaspersky cybersecurity.
Architectural drafting, corporate interior partitioning, data center raised floors, precision cooling HVAC, and clean gas fire suppression.
Commercial 4K IP CCTV surveillance, AI video analytics, biometric turnstiles, electric perimeter fencing, and unified intrusion alarms.
Bespoke SACCO management software, core microfinance engines, multi-currency ERPs, and telecom Mobile Money (MTN/Airtel) API gateways.
Boardroom advisory, PPDA procurement formulation, IT infrastructure audits, vulnerability scans, and digital transformation roadmaps.
All official quotations issued by Florent Tech Limited remain valid for a standard duration of thirty (30) calendar days from the date of issuance, unless expressly stated otherwise in the technical tender documentation.
Because imported ICT hardware and enterprise software licenses are subject to foreign exchange rate fluctuations (USD to UGX) and global supply chain logistics, Florent Tech reserves the right to revise expired quotations prior to formal Purchase Order countersigning.
All enterprise hardware supplied by Florent Tech Limited undergoes rigorous quality assurance at our Kampala Staging Center prior to dispatch, including firmware updates, stress testing, and component serial verification.
Software supplied by Florent Tech is genuine, authentic, and licensed strictly under the End User License Agreement (EULA) of the respective intellectual property owner (e.g., Microsoft Corporation, Oracle, Autodesk, Sophos).
For custom software and fintech applications developed by Florent Tech Limited (such as SACCO portals or ERPs), maintenance, uptime guarantees, and bug fixes are governed by an independent Service Level Agreement (SLA) specifying severity tiers and emergency dispatch windows.
For corporate architectural design, office fit-outs, and mission-critical server room construction:
In accordance with the Tax Procedures Code Act of Uganda, all commercial transactions are invoiced through the Uganda Revenue Authority (URA) Electronic Fiscal Receipting and Invoicing Solution (EFRIS), generating verifiable QR-coded fiscal receipts with appropriate 18% Value Added Tax (VAT) where applicable.
Standard commercial terms require an agreed advance mobilization deposit upon Purchase Order confirmation, with the balance payable within thirty (30) days of certificate handover or equipment delivery, unless specific institutional credit terms have been authorized in writing by our Managing Director.
Both parties agree to treat all commercial, financial, and network topology information shared during procurement or project execution as strictly confidential. Florent Tech Limited enters into formal Non-Disclosure Agreements (NDAs) for sensitive banking, government, and proprietary data projects.
Florent Tech Limited shall not be held liable for indirect, consequential, or economic loss arising from third-party public telecom outages (such as nationwide fiber cuts or national grid power outages beyond the rated capacity of backup UPS systems).
Neither party shall be in breach of contract due to delays caused by Force Majeure events, including natural disasters, nationwide civil emergencies, or sudden international freight embargoes.
These Terms of Service, and any non-contractual obligations arising out of or in connection with them, shall be governed by and construed in accordance with the substantive laws of the Republic of Uganda.
Any disputes arising from commercial contracts that cannot be resolved amicably through good-faith executive mediation within thirty (30) days shall be referred to the Commercial Court Division of the High Court of Uganda in Kampala.